Welcome to Outfitly Style! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and making purchases, you agree to these terms. Please read them carefully.
1. Website Use and Intellectual Property
1.1 Website Access
Outfitly Style grants you a limited license to access and make personal use of our website for family-focused shopping purposes only. You may not download, modify, or reproduce any content without our express written permission.
1.2 Intellectual Property
All content on this website, including text, graphics, logos, button icons, images, and product designs, is the property of Outfitly Style and protected by international copyright laws. The “Outfitly Style” name and logo are registered trademarks.
2. Product Information
2.1 Product Descriptions
We strive to accurately display our products (including accessories, baby essentials, clothing, home furnishings, and jewelry) through descriptions and images. However, slight variations in color or texture may occur due to monitor settings.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you promptly.
3. Ordering and Payment
3.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).
3.2 Payment Methods
We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order. You represent that you have the legal right to use any payment method provided.
3.3 Pricing
All prices are in USD. While we check accuracy, errors may occur. If we discover an error in pricing, we will contact you before processing your order.
4. Shipping Policy
4.1 Shipping Options
We offer two shipping methods to most global regions (excluding some Asian and remote areas):
- Standard Shipping ($12.95): via DHL/FedEx, delivered in 10-15 business days
- Free Shipping: via EMS for orders over $50, delivered in 15-25 business days
4.2 Delivery Times
Delivery estimates are not guaranteed and may vary due to customs processing. International customers may be subject to import duties/taxes which are the customer’s responsibility.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery. Items must be unworn, unwashed, in original condition with tags attached, and include original packaging and proof of purchase.
5.2 Non-Returnable Items
For health/safety reasons, we cannot accept returns on:
- Jewelry (all categories)
- Hair accessories removed from packaging
- Opened bath products
- Items marked “final sale”
5.3 Return Process
Submit a return request via our online form or email to [email protected] within 15 days. After approval, ship returns to:
Outfitly Style Returns4934 Rhode Island Avenue
Washington, US 20009
5.4 Refunds
Refunds are processed within 3-5 business days after receiving your return, issued to the original payment method. Original shipping costs are non-refundable unless the return results from our error.
6. Customer Responsibilities
6.1 Accurate Information
You must provide accurate account and shipping information. We are not responsible for delays or non-delivery due to incorrect addresses.
6.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
6.3 Prohibited Conduct
You agree not to misuse our website, including attempting to gain unauthorized access, interfering with site operations, or making fraudulent purchases.
7. Limitation of Liability
Outfitly Style shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our maximum liability for any claim related to our products or services is limited to the purchase price paid.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.
9. Governing Law
These terms are governed by the laws of Washington, US. Any disputes shall be resolved in the courts of Washington.
10. Contact Us
For questions about these Terms, please contact our family-focused customer care team at [email protected].
Thank you for choosing Outfitly Style – where family comfort meets stylish living!
